I am going to save the comments on this one and let the tool do the talking. One of the most important tools we have at EMC are our "Procedure Generators". They offer a simple, repeatable, documented processes for simple, and not so simple, tasks associated with the installation, maintenance, administration, and upgrading of our products. We use them internally, and we are starting to offer them as external tools too.
So, without further ado: there is now a customer consumable version of the NetWorker Procedure Generator available. Need to upgrade NetWorker from 7.2 to 7.4? The Procedure Generator will document the process for you. Need to upgrade an embedded storage node on an EDL? Use the Procedure Generator to generate the technical process in Word format. Easy peasy lemon squeezy. The NetWorker Procedure Generator can be used by customers and partners and can be found on Powerlink: Home>Support>Product and Diagnostic Tools> NetWorker Procedure Generator. This is very good stuff.